Our property expert Clive Janes voted best lettings agent in Chichester by industry experts

Clive Janes Award

Best letting agent in Chichester 2017! I’m pleased to say that having received 23 five-star Google reviews in a row, CRJ Lettings has been handed that accolade by allAgents; a respected name in the property industry.

When I set-up CRJ Lettings I did so because I felt I could do a better job of serving Chichester’s landlords and tenants. I didn’t aim to be the biggest letting agent, stretching myself as I moved from one property to the next. Instead, I wanted to be the best letting agent, focusing solely on Chichester’s rental market. I aimed for quality over quantity; working with discerning landlords who appreciate a more personal level of service (and yet at a fair and transparent price).

This meant from day one I have always been most interested in the feedback I receive from my landlords and tenants. After all, whilst lettings may be seen as a “property” business it’s really more about people and personality; because who would you trust to look after your best interests — someone in it purely for the money, or someone prepared to dedicate the time and effort to build a relationship with you such that trust, confidence, and ultimately a smooth transaction will naturally follow?

As a small independent letting agent I don’t have targets for how many valuations I should get, nor do I calculate my conversion rate for signing landlords up to my service. I’ve even told people I’m not right for them if I believe that to be the case (student lets for instance I don’t normally take on — there’s a good local agent who does). Providing a quality service gives me far more personal satisfaction than simply focusing on the bottom line of the balance sheet.

It’s nice to pat yourself on the back sometimes, but it’s even nicer when my landlords and tenants do so (how many letting agents actively seek reviews from their tenants I wonder?) It’s also great that some of my latest landlords are coming to me via word of mouth.

A personal recommendation is always the best way for you to choose a reputable business. Second to that should be a company’s reviews and testimonials in my opinion – but only if they can be trusted! This is why receiving this accolade from allAgents means something, what with them being the UK’s largest customer review website for the property industry.

So, whilst I don’t normally use this space as self-promotion, I’m a little chuffed about being named best letting agent in Chichester 2017. Thanks to my great customers, tradespeople and service providers who helped make it possible.

About the Author

Clive Janes
Clive Janes is the author of the Chichester Property News and owner of CRJ Lettings.